We understand the impact kitchen equipment breakdowns have on your business. Our EXTRA service cover is specifically designed to enable you to partially fix kitchen equipment service costs by eliminating any unforeseen call out and labour charges.
With the EXTRA cover, when you call out our factory trained Service Technicians, you only pay for any parts required. No hidden costs or fees.
In a breakdown, our Technicians are dedicated to having your catering equipment back up and running as quickly as possible. We pride ourselves on our priority reactive response time and our unrivalled First Time Fix rate, made possible by our expert technicians and the core stock of original equipment manufacturer (OEM) parts in their van.
Our Technicians only ever use OEM parts which are designed and manufactured specifically for HOBART catering equipment, guaranteeing a perfect fit and maximising the lifespan of the equipment.
As with the PLUS cover, EXTRA allows you to schedule in a yearly maintenance visits from our nationwide team. During each visit, our Tech will thoroughly check over your catering equipment, ensuring vital health and safety inspections are completed.
"I would not hesitate to recommend HOBART due to the outstanding quality of their performance and the equally outstanding maintenance support network provided."
Chef Patron and Director of The Waterside Inn